02/01 HR
Recruitment at MNR Solutions Pvt Ltd

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Application Specialist - Audiology (2-6 yrs)

Chennai/Delhi NCR Job Code: 12908

- Having experience in audiology equipment, hearing devices, etc.

- Coordinate with sales and service teams regarding the scheduling of customer training events

- Gather information from end-users regarding how and where the technology will be used, and answering any questions they may have before the installation or set-up process begins

- Assist with system implementation, configuration, workflow design, and maintenance

- Provide technical and clinical training, education, and ongoing support to end-users on the use of medical products and software

- Develop and implement training strategies that are geared toward various types of learning methods

- Communicate with the clinical support manager regarding customer concerns and/or product performance issues

- Analyze problems or issues, research solutions, and communicate the best options to end-users

- Follow up with users after the completion of training, and provide periodic in-person or online follow-up training to end-users, if necessary

- Write training manuals, if requested

- Assist with product demonstrations at conferences and trade shows

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