01/08 Dhruv Dev Dubey
Director at 3D India Staffing Research & Consulting Co India

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Biotechnology Professional - Healthcare (0-6 yrs)

Metros Job Code: 4036

Healthcare/Pharma/Medical/ biotech professionals for below position for one of its esteemed US client which deals in Blood and Plasma Management equipment

Shift: US shift (Night Shifts)

Salary: Upto 5LPA (- Basis last CTC drawn)

Education : Degree in Biotechnology

Candidates should be excellent in speaking English,

Job Responsibility : 

- First Point of Contact for any issues related to Blood & Plasma Management

- Analyse and resolve moderately complex application problems faced by clients in Timely manner

- Assist in identification, validation, review and approval of customer support procedures

- Documents problem and resolution accurately

- Escalates or hands off issues to other areas appropriately

- Follows established Procedures and process in resolving the issues 

provides support to customers via Phone or E-mail

Skill Sets :

- Excellent Communication Skills

- Knowledge of Computer Science

- Knowledge of Healthcare / Medical Terminologies

- Knowledge of blood and plasma management preferred


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