Director at 3D India Staffing Research & Consulting Co India
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Biotechnology Professional - Healthcare (0-6 yrs)
Healthcare/Pharma/Medical/ biotech professionals for below position for one of its esteemed US client which deals in Blood and Plasma Management equipment
Shift: US shift (Night Shifts)
Salary: Upto 5LPA (- Basis last CTC drawn)
Education : Degree in Biotechnology
Candidates should be excellent in speaking English,
Job Responsibility :
- First Point of Contact for any issues related to Blood & Plasma Management
- Analyse and resolve moderately complex application problems faced by clients in Timely manner
- Assist in identification, validation, review and approval of customer support procedures
- Documents problem and resolution accurately
- Escalates or hands off issues to other areas appropriately
- Follows established Procedures and process in resolving the issues
provides support to customers via Phone or E-mail
Skill Sets :
- Excellent Communication Skills
- Knowledge of Computer Science
- Knowledge of Healthcare / Medical Terminologies
- Knowledge of blood and plasma management preferred
Shekhar
9620249496
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