People Operations Manager at Bombay Hemp Company
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Bombay Hemp Company - Ayurvedic Medical Practitioner - Doctor (3-5 yrs)
Job Objective :
- Understand needs of walk-in and/or patients with prior appointment and aid them with an Ayurvedic solution/treatment to help achieve health and/or wellness goals
- Promote Brand and OTC + Rx products of BOHECO and Partner Brands
Job Description :
- Issuing Prescriptions : Issuing prescriptions to customers/patients who qualify for Cannabis or Vijaya (Bhang) based products poly-herbal formulations.
- Customer service : Assisting customers/patients with their queries at the Clinic.
- Facilitation of sales : Communicating with and closing the consultation (sale) with customers/patients who require an understanding from an expert.
- Technical product knowledge: To be the subject matter expert in the domain of medical cannabis and its positive effects on potential patients.
- Brand Promotion : Promote the principles on which the Brand BOHECO is formed.
- Documentation & Reporting : Maintaining a list of issued prescriptions, patient case record forms, and submit monthly and annual reports covering the qualitative and quantitative aspects related to this function.
- Client Feedback : Obtaining product performance and patient progress reviews from clients every fortnight to aid them with improving their quality of life.
Clinic Management :
- Provide quality of medical services and appropriate medical care in Bombay Hemp Company (BOHECO) clinic.
- Restore customers- /patients- good health by administering or suggesting interventions/treatments such as massage, mindfulness, and ayurvedic formulations.
- Prescribe BOHECO-branded medicines to patients, as required.
- Assign tasks to fellow Practitioners in cases as required and/or other team members.
- Ensure that all the equipment specially purchased for the store is handled appropriately, stored appropriately after use, and kept in an orderly manner including conducting AMCs when required.
- Supervise that the customers/patients who visit the clinic for seeking treatment are handled smoothly without any hurdles.
- Wholly and individually responsible for follow up of patients.
- Keep a detailed record of all medicines purchased and used during the check-ups.
- Manage inventory of BOHECO related products
- Record, manage, and close each order/walk-in patient/customer and sale
Other Responsibilities :
- Dose titration per patient basis indication and product prescribed in line with recommended dosage advised by BOHECO team and self-consent
- Conducting or requesting the conduct of screening and diagnostic tests to reveal health issues.
- Calming anxious and distressed patients.
- Informing patients about the functions of each treatment.
- Recording and storing your notes after each consultation.
- Monitoring and evaluating the implications of treatments.
- Tailoring your approach to treatment based on results obtained