Project Manager at Credihealth
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Credihealth - Assistant Manager - Medical Operations (0-5 yrs)
1. The applicant will be required to respond to patient queries according to Pre Defined Standard Operating Procedures.
2. The applicant will have to empathize with patients and help them understand their symptoms and guide them to the right kind of specialist at the right time and price
3. The applicant will function as the family health counselor and will assist the family from the first diagnosis until discharge
Skills and Experience:
1. The candidate should be a Medical Graduate -MBBS/BDS/BPT from India or overseas
2. The job entails a wide understanding of hospital procedure terminology and excellent interpersonal skills.
3. The applicant should have knowledge about large multi-specialty hospital billing and pricing structures.
4. While the role does not require giving medical answers, it requires interfacing between Credihealth customers (patients) and Credihealth partners (healthcare service providers like hospitals, diagnostic centers).
5. The applicant should have sensitivity towards patients- problems and will be required to act with discretion while handling patient queries.
6. The candidate should be willing to learn and work in a team.
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