03/06 Naveen
HR at Flatworld Solutions

Views:441 Applications:8 Rec. Actions:Recruiter Actions:5

Flatworld Solutions - Care Coordinator (1-3 yrs)

Bangalore Job Code: 10121

- Logging into phones upon arrival to work until the end of day


- Answer calls in a timely manner


- Answering patients- questions and returning calls the same day


- Completing call transactions within 2-3 minutes per call


- PM/EHR Detail Documentation on all transaction request


- Checking clinician schedules and following scheduling parameters


- Directing patients to the appropriate person/department for further assistance


- Maintaining clean and organized workspace


- Keeping current with office and department procedures


- Verifying insurance and checking patient balances and dates of service for prior and future scheduled and completed office visits.

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