Flatworld Solutions - Care Coordinator (1-3 yrs)
- Logging into phones upon arrival to work until the end of day
- Answer calls in a timely manner
- Answering patients- questions and returning calls the same day
- Completing call transactions within 2-3 minutes per call
- PM/EHR Detail Documentation on all transaction request
- Checking clinician schedules and following scheduling parameters
- Directing patients to the appropriate person/department for further assistance
- Maintaining clean and organized workspace
- Keeping current with office and department procedures
- Verifying insurance and checking patient balances and dates of service for prior and future scheduled and completed office visits.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.