Assistant Manager at Illusion Dental Lab
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Illusion Dental - Orthontist (0-4 yrs)
Key Responsibility Area :
- Maintain accurate records of customer interactions.
- Analyze customer feedback and data to identify trends and areas for improvement.
- Offer expert consultation to prosthodontists and general dentists in complex cases.
- Regular coordination with different department
- Any other duties as required by the Management from time to time.
- Resolving the complaints received from doctors with the team
Key Responsibility Area :
- Monitor & Listen to team members call, give feedback and resolve any issues related to complex cases.
- Identifying and conducting training of team members to maximize their potential.
- Implement strategies to improve customer satisfaction and loyalty.
- Stay up-to-date with industry trends and best practices.
Key Skills Required :
- Should be comfortable working in only Non Clinical role.
- Excellent communication and interpersonal skills
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