Manager - Healthcare Support Operations (3-11 yrs)
Designation: Operation Manager
Full Time Opportunity
Manage the day-to-day Patient Care Services (In- Patient, Out- Patient).
Answering phones and responding to client requests and inquiries.
Managing and updating company databases.
Assist in staff training and development activities, provide timely responses and resolutions to employee concerns
Maintaining financial, employee, and client records.
To motivate team members for the smooth functioning of the department..
Provide an effective communication link between patient and medical staff.
Managing the maintenance of office and facility equipment.
To review and analyze the patient Feedbacks & suggest necessary Corrective & preventive Actions to the Committee/ Director, so as to achieve optimum level of patient Satisfaction.
Coordinating with vendors to ensure that materials are delivered on time and in good condition for use in production
Developing new methods for improving operational efficiency by studying best practices in other industries
Performing other duties as assigned.
Degree in business administration, facility management, or a related field preferred.
3+ years of experience as an operations administrator or in a similar position.
Strong organizational and administrative skills.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office and data management software.
Detail-oriented with strong analytical and problem-solving skills.