Job Description :

- Oversee and direct the activities related to pre-admission, registration and financial counseling in order to establish and protect the hospitals reimbursement position.

- Monitor staffing, resolve issues and ensure compliance with all applicable laws, regulations, and standards.

- Supervise activities of staff to ensure high levels of customer satisfaction and quality information.

- Taking care of All types of IP - Admissions

- Develop and maintain an effective relationship between Patient Business Services and physicians and internal customers.

- Develop, recommend, and implement changes in department policies and procedures as appropriate to enhance the delivery of services.

- Coordinate the collection and analysis of data related to patient flow; identify and implement adjustments to established processes to enhance the delivery of services.

- Work closely and professionally with nursing and ancillary departments in an effort to maintain a teamwork approach

- Review daily pre-service log to ensure accounts have been activated

- Excel in all functions performed by patient representatives

- Update collection system and requests rebill when appropriate

- Collect/request deposits and co-pays

- Schedule and assist with evaluation processes; helps resolve patient and employee concerns

- Work in partnership with Medical Director to ensure standards are met regarding documentation, patient confidentiality, quality of care and infection control.

- Work collaboratively with Medical Director and Quality to maintain, evaluate and modify patient flow systems.

- To coordinate with HID department and the concerned consultant and arrange for video counseling.

- Supervise and maintain effectiveness of patient flow.

Duty Hours : As per schedule intimated from Time to Time

Qualification : Any Graduate

Experience : 7-9 years

Location : Hyderabad, Telangana

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