General Job description

- Case Management encompasses a process of reviewing a patient's condition, reassessment of medical information, test results and imaging, consulting with leading specialists, presenting optimal treatment options to the patient and supporting throughout the treatment process. The role of the PMCM is to manage the medical process and drive it forward, liaising with other members of the Medix team and with any relevant external parties, with the goal of ensuring the patient is obtaining the best possible medical care.

- The PMCM is responsible for conveying medical information and recommendations to the patient in a clear and accessible manner. In addition, the PMCM is to act as the patient's advocate throughout the process outlined above. In order to achieve both these goals, the PMCM must develop a good, on-going rapport with the patient.

- Ensuring high quality both of the medical process and customer service for all patients under the PMCM's purview.

Responsibilities

Medical Process

- Intake : Following the nurse's first contact, the PMCM will discuss the initial information obtained by the nurse to get an idea of the case, following which a thorough intake will be performed. Intakes should be documented on the system in detail, along with an assessment and necessary future steps, immediately after the intake conversation has taken place. Along with the Intake update Tasks will be set for both the Nurse and the PMCM.

- Consolidation of Medical Information : The PMCM will instruct the Nurse on the medical information/test results/imaging that need to be obtained and will follow up to ensure it is done. The PMCM is responsible for reviewing the medical information and forming an accurate clinical picture, summarized into a medical report.

- Consultations with Internal & External Specialists : The PMCM shall write a referral letter that includes all relevant medical information and test results in order for Medix to consult with Medix internal specialists and/ or leading external specialists.

- Diagnosis : The PMCM is to act in order to be able to confirm or help reach a diagnosis based on the medical information, using one or more specialists' consultations. Referring imaging for review and carrying out remote consultations is subject to the Remote Consultation Guidelines. If needed, the PMCM will discuss a specialist review directly with the Research Department and or the Global Medical Director in order to establish a deep understanding of the recommendations.

- Treatment Plan : Based on the diagnosis and specialist consultations, the optimal available treatment options should be identified and upon need discussed with the Global Medical Director before recommendation and implementation. Upon need the PMCM will refer the patient to Quality medical specialists, based on the Research Department's recommendations.

- Supervision : Throughout treatment, the PMCM is to supervise the actual treatment process, providing support and addressing any of the patient's medical needs.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.