24/03 Monika Chauhan
Recruitment Executive at Arch Recruiters

Views:166 Applications:11 Rec. Actions:Recruiter Actions:6

Operation Executive/Senior Operation Executive - Hospital (0-7 yrs)

Ludhiana Job Code: 2849

We are hiring Executive operations/Sr. Executive Operations for Hospital. Should have similar of 0-5 years of experience in healthcare industry operations. 

Job Description : 

- Handling the calls & arranging appointments.

- Transferring internal & external calls to desired departments

- Handling Operational Customer feedback calls.

- Visa Medical Ad visor/appointment.

- OPD Appointments and Hospitals information's to the customers.

- Front office backed

- Query/Complaint Handling.

- Hospitals Call details tracking and Verifying Billings.

- Emergency Code Handling

- Training & orientation of staff

- Management of OPD

- Maintaining OT schedule

- Management Of MRD

- Dealing with patients for grievances

- Maintaining the leaves and attendance ( Doctors, Nursing assistants, front desk executives,

- housekeeping staff, MRD staff)

- Troubleshooting on day to day

- Basis(reports,appointments,duties,notices,rosters,maintenance,feedback)

- Making SOP- s

- Adhoc inspections and meetings

- Maintaining various data(related to patient attendance, missed payments, monthly statistics,)

- Conducted survey in the CHEST Department

Qualification Required

Graduation - BDS

Post Graduation - MHA or MBA (Health care & Hospital Administration )

interested please send your updated CV 

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