Position : Patient Care Executive / Floor Manager

Department : Operations

Job Location : Ludhiana

No.of Positions : 2

Experience : 0-3 Years

Qualification : Any Graduate + MHA Or MBA(Healthcare & Hospital Administration

JOB DESCRIPTION :

1.Ensures proper discipline of staff in Wards/ Floors

- Checks Noise levels

- Ensures Availability of Doctor

- Ensures prompt Response to nursing calls

- Monitors Staff behavior and attitude

Performs following duties related to Hospital Information System :

- Ensures that new admissions received in the system

- Ensures that discharges are completed on time in the system

- Resolves Issues related to Bed Management

- Provides refresher trainings to nurses, doctors, ward secretaries

2. Ensures Patient care by

- Addresses patient problems

- Provides information in case of any queries

- Checking completeness of Medical Record File

3. Supervises the duties of ward secretaries on the respective floor

4. Coordinating ward unit performance.

5. Feedback to chairman/ HOD on compliance to quality standards, Medical Record audit and significant incidences.

6. Ensures that ward secretaries are placing doctor visits, bedside procedures like bedside ECHO, ECG /any other procedure, equipment used, discharge advice

Desired Candidate Profile :

- Manage the day to day Patient Care Services (In- Patient, Out- Patient)

- Personally handle queries to ensure accurate courteous communication, providing all required information.

- Provide an effective communication link between patient and medical staff

- Maintains quality service by establishing and enforcing organization standards.

- Ensure service is proactiveresponsive whether in person, on the telephone or via mail.

NOTE :

- Flexible to work in shifts.

- Candidate should be from Hospital industry.

Look forward to hearing from you soon.

Note : Please note that we do not charge any fee from candidates.

Contact Immediately On 9041511444.

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