HR at Vasan Health Care Pvt Ltd
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Patient Counselor - Surgery (1-4 yrs)
Job Description :
- Counsel's patients on the reports given by the doctor.
- Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion.
- Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,)
- Explain the tariff of the concerned procedures/investigations to patients in detail.
- Maintain Counselor reports on a daily basis (Advice, Conversion, and Patient wise details).
- Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing).
- Cross verifies all the relevant documents related to Credit billing before surgery.
- Maintaining Counselor Summary for all counseled patients.
- Doing Tele Calling and maintaining reports for the same.
- Preparing Surgery list and handing over the same to concerned doctor and center head, one day before the surgery.
- Follow up with patients at all stages.
- Explain the tariff of the concerned procedures/investigations to patients in detail.
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