11/08 Shilpa
Human Resource Manager at TalentMint

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Senior Care Manager - Hospital (2-10 yrs)

Chennai Job Code: 11230

Designation: Sr. Care Manager

Working Days: Six Days

Interview Process: Telephonic Interview followed by personal interview

Job Location: Duraisamy Road, T Nagar, Chennai - 600017

Job Responsibilities:

Pre-onboarding:

- Organise assessment & sign up contract

- Put together a team of caregivers for the particular elder

- Brief & orient Care Manager for the elder

Daily Operations:

- Regular Followup with Care Managers & ensure they are following all systems & processes

- Monitor and assess movements of Associates

- Receive reports and assess them

- Intervene and take action in case of escalations & emergencies

Training:

- To get regular feedback from elders & their caregivers to ascertain level of customer satisfaction

- To assess performance of team and plan training interventions time to time

- Assess performance of Associates and give feedback for improvement on a time to time basis

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