23/09 Mithu Dutta
Talent Acquisition Manager at Shivaanya Talent Solutions LLP

Views:137 Applications:2 Rec. Actions:Recruiter Actions:1

Service Engineer - Medical In Vitro Diagnostic (5-8 yrs)

Kolkata Job Code: 19344

Required qualification : Bachelor's degree in Engineering in Electronics/E&C/Instrumentation/Biomedical

Purpose of the Role: Responsible for service of in vitro diagnostic equipment for East region based at Kolkata

- Able to work independently to Conducts service, repair and/or installation of products at customer site

- Diagnose system failures and determines most cost effective solution

- Ready to travel as per requirement.

- Develop new customer service or product agreements

- Identifying and participating in service sales such as contracts, contract renewals and spare sales..

- Responds to customer support calls within an assigned territory.

- Accurately document field service activities, including installation report and service work report, and timely submit.

- Maintaining service tools and calibration kits and asset movement.

- Utilizing the escalation process to resolve customer service delivery issues

- Worked on biochemistry, immunoassay, or hematology equipment.

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