About us :

We are a digital health startup that's focused on improving access to healthcare for women.

Responsibilities :

- Develop screening criteria required to ensure the patient is eligible for telemedicine

- Reviewing patient profile to review eligibility and have a preliminary clinical assessment

- Provide medical consultation to the patients remotely using a video-conferencing platform

- Receive and review medical information, reports, images via the video-conferencing platform

- Deliver medical care to patients experiencing a wide range of gynecological conditions

- Ensure standard of care and patient management similar to in-person care - discuss diagnosis/clinical assessment, prescribe medication, counsel on medication use, advice on what to expect when taking the medication, follow up, etc.

- Answer any questions asked by the patient and advice as necessary

- Collaborate with the customer care team to respond to any questions from users regarding side effects, medication use, etc after the consultation

- Document and prepare medical notes in the online platform

- Attend mandatory in-house training on Telemedicine, including any web-based and other training programs. Be open to review and feedback from on-the-job monitoring

- Demonstrate empathy and respect for all patients without any discrimination

- Assume responsibility for professional development and ongoing learning

- Be willing to learn and strictly follow clinical protocols

- Maintain a professional appearance and attitude at all times

- Conduct video-consultations in a quiet and professional setting with secure technical equipment in good condition

- Provide regular feedback and contribute actively to further develop services and platform

- Ensure safety and well-being of every patient at all times

- Coach and supervise new employees

Requirement :

- MBBS & MD from an premier institute and registered with MCI

- Strong hands-on experience and expertise in women's health / gynecology / sexual & reproductive health. More specifically, birth control, emergency contraception, menstrual irregularities, STI testing, UTI, vaginal health, etc.

- Valid medical indemnity insurance coverage

- Professional work attitude with dedicated approach to counselling and patient-centered care

- Ability to consult and counsel remotely via video calls

- Excellent communication skills, both verbal and written

- Proficient in English, Hindi, and one other regional language

- Excellent interpersonal skills

- Excellent Wi-Fi connection, computer, and mobile device for clear and professional communication with patients

- Willingness to work in a shift pattern including weekends

- Flexibility and adaptability to changes

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